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Terms and Conditions

Last Updated: March 14, 2025

These Terms and Conditions ("Terms") govern your use of the Heavy Duty Delivered subscription box service ("Service"). By subscribing to our Service, you agree to comply with and be bound by these Terms. Please read them carefully.

 

1. Subscription Overview

By subscribing to Heavy Duty Delivered’s subscription box, you will receive a curated box of products delivered to your specified address at regular intervals (e.g., monthly) based on the subscription plan you select.

 

2. Eligibility

To use our Service, you must:

  • Be at least 18 years of age.
  • Provide accurate and complete registration information.
  • Agree to comply with these Terms.

 

3. Subscription Plans and Billing

a. Billing and Payment

  • Your subscription will automatically renew at the end of each billing cycle unless canceled according to the terms outlined in Section 4.
  • By providing your payment information, you authorize us to automatically charge the subscription fee to your payment method on the renewal date.
  • If payment is declined, we may suspend or terminate your subscription.

b. Pricing

  • Prices for subscription plans are listed on our website and may be subject to change.
  • Any changes in pricing will be communicated to you at least 30 days before taking effect.

 

4. Cancellation and Refunds

a. Cancellation Policy

  • You may cancel your subscription at any time through your account settings or by contacting our customer support team.
  • Cancellations must be made before the next billing cycle to avoid being charged for the following period.

b. Refund Policy

  • Subscription fees are non-refundable unless required by law.
  • If you receive a defective or damaged product, please contact us within 7 days of receipt for a replacement or refund.

 

5. Shipping and Delivery

  • We currently ship to addresses within the United States of America.
  • Shipping times and costs may vary depending on your location and the selected subscription plan.
  • We are not responsible for delays caused by third-party carriers, customs, or other external factors.

 

 

6. Product Availability and Substitutions

  • Products included in the subscription box are subject to availability.
  • We reserve the right to substitute products of equal or greater value if a selected product is unavailable.

 

 

7. Use of Products

  • Products provided in the subscription box are for personal use only and may not be resold.
  • We are not liable for any adverse reactions or injuries resulting from the use of products.

 

 

8. Account and Personal Information

  • You are responsible for maintaining the confidentiality of your account information.
  • We will handle your personal information in accordance with our Privacy Policy.
  •  

9. Termination of Service

We reserve the right to terminate or suspend your subscription at any time if you violate these Terms or for any other reason at our discretion.

 

10. Limitation of Liability

To the maximum extent permitted by law, Heavy Duty Delivered shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our Service or products.

 

11. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the United States, without regard to its conflict of law provisions.

 

12. Changes to Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website, and continued use of the Service constitutes acceptance of the changes.

 

13. Contact Us

If you have any questions about these Terms or your subscription, please contact us at:

📧 Email: heavydutydelivered@gmail.com

📞 Phone: 207-357-7538

By subscribing to Heavy Duty Delivered, you agree to these Terms and Conditions.